These terms are an agreement between ENTGROUP ("we") and the business that signs up for Aloha Digital Signage ("Customer"). Ticking the box at sign-up, or using the service, means you agree to them.
At a glance
For businesses — whoever signs up must be authorised to act for the business
What you put on screens stays yours — and so does responsibility for it
Priced per screen, paid in advance, excluding 7% VAT
Our liability is capped at the fees you paid in the last 12 months
Leave any time, with 30 days to export your data
This summary is for convenience; the full text below governs.
1. Scope and acceptance
These terms cover the Aloha Digital Signage cloud service, the management web app, and the player apps and software (the "Service").
The Service is for business use only. The person signing up confirms they are at least 20 and authorised to bind the business.
Electronic acceptance is binding under the Electronic Transactions Act B.E. 2544. We record the document version, time and IP address as evidence.
If a separately signed contract or quotation conflicts with these terms, the signed document prevails to the extent of the conflict.
2. Accounts and security
Keep your account details accurate and up to date.
You are responsible for passwords, user roles and everything done under your account. We recommend turning on two-step verification.
Tell us promptly if you suspect unauthorised access.
Screen pairing codes and screen links are confidential — do not publish them.
3. Trial, plans and fees
The free trial lasts 14 days with no card required. If you do not pay when it ends we may limit or suspend the Service, and may delete trial data after a further 30 days.
Fees are per screen per billing period (1, 3, 6 or 12 months) for the plan you choose, paid in advance, and exclude 7% VAT.
If you withhold 3% tax, send us the withholding certificate (50 Tawi) within 30 days of payment; otherwise the withheld amount remains due.
There is no automatic charge. If you do not renew when a period ends, we may downgrade or suspend the Service.
Fees paid are non-refundable, including for unused time or early cancellation, unless the law requires otherwise or the Service failed through our fault.
We give at least 30 days’ notice of price changes; new prices apply from your next period, never to one already paid.
4. Acceptable use
You must not use the Service to display, store or send:
Unlawful content — including content under section 14 of the Computer Crime Act, content affecting national security or the monarchy, obscene material or gambling.
Prohibited or unapproved advertising — tobacco and e-cigarettes, alcohol contrary to the Alcoholic Beverage Control Act, food, drugs, medical devices or health products without Thai FDA approval, or false or exaggerated claims.
Anything infringing others’ copyright, trademarks, image rights or public-performance rights in music.
Other people’s personal data without a lawful basis, or sensitive data (such as health, biometric or facial data) without explicit consent.
Malware, hacking, unauthorised security testing, reverse engineering, abusive load that affects others, or bypassing plan limits.
Reselling the Service or giving third parties access without an agreement with us.
You are responsible for your own permits — signboard tax, installation permits for outdoor signs or screens, Thai FDA advertising approvals and music licences.
5. Customer content
Images, videos, text, board data and other material you add ("Customer Content") remain yours.
You let us store, copy, convert, cache on players and display Customer Content only as needed to provide the Service.
You confirm you hold all rights to your content, and you are responsible for the accuracy of prices, promotions, health information, wayfinding and announcements you display.
We do not pre-screen content, but may hide, remove or suspend content we are notified of or believe breaches section 4, or that an authority orders removed.
Report infringing content to entgroupchannel@gmail.com with the details the Copyright Act requires. The other side may file a counter-notice, and we may close accounts that repeatedly infringe.
6. Third-party services
Some features connect to outside services — YouTube, Google Slides/Sheets, Canva, RSS news, weather, AI image and speech providers, payment and email providers.
They are governed by their own terms and may change, limit or stop without our control; we are not responsible for them.
You must have the right to use content pulled from those services (for example, YouTube videos that allow embedding).
7. AI images and voice announcements
AI and synthetic-voice output may be inaccurate, unsuitable or similar to others’ work. Review it before you display it.
We do not guarantee copyright or exclusivity in AI output, and usage is limited by your plan’s quota.
8. Hardware, installation and offline play
Screens, kiosks, mini PCs and other hardware bought from us are covered by their own sale and warranty terms.
You are responsible for internet, power, installation, mounting safety and site conditions, including outdoor use.
When offline, screens play the last content they downloaded, which may be out of date.
9. Availability and changes
We make reasonable efforts to keep the Service running, but give no uptime guarantee (SLA) unless agreed in writing.
We may carry out maintenance, and will try to give notice when it affects you.
We may improve or change features, but will not materially reduce the core functions of a plan during a period you have paid for.
10. Our intellectual property
The software, design, icons, templates and Aloha marks belong to us or our licensors.
You get a non-exclusive, non-transferable right to use them while you subscribe, including using templates to build your own content within the Service.
We may use any feedback you give to improve the Service, without obligation.
11. Disclaimer
To the extent the law allows, the Service is provided "as is" and "as available". We do not warrant that it fits your particular purpose, is error-free, or will produce any business result. Figures pulled from your sources (such as Google Sheets) are shown as received — check them before making business decisions.
12. Limitation of liability
We are not liable for indirect or consequential loss, or for lost profit, revenue, opportunity, goodwill or business interruption.
We are not liable for loss that does not arise from how the Service works or is designed — for example your content, your devices, network, power or installation, third-party services, misuse, or access using your credentials.
Our total liability is limited to the fees you paid in the 12 months before the event, or 1,000 baht, whichever is higher.
These limits do not apply to fraud or gross negligence (Civil and Commercial Code section 373), death or personal injury, or any other liability the law does not allow to be limited.
13. Force majeure
We are not liable for failure to provide the Service caused by events beyond our reasonable control — natural disasters, floods, fire, epidemics, war, unrest, government orders, widespread power or internet failures, cloud-provider outages, cyber attacks despite reasonable safeguards, or changes by outside platforms.
14. Indemnity
You will compensate and defend us against claims, damages, fines and reasonable legal costs arising from your content, a breach of section 4, or your infringement of anyone’s rights or personal data.
15. Suspension, termination and your data
You can cancel at any time; the Service ends when your paid period ends.
We may suspend the Service immediately for unpaid fees after notice, a breach of section 4, a security risk, or a legal order.
Either party may terminate if the other materially breaches and does not fix it within 15 days of notice.
After the Service ends you have 30 days to export your content. We then delete it, except rolling backups that expire on schedule and records the law requires us to keep.
16. Legal records and authorities
We keep computer traffic data for at least 90 days as the Computer Crime Act requires, and may disclose information in response to a lawful order or request.
17. Changes to these terms
We may update these terms. For material changes we will notify you by email or in the app at least 30 days before they take effect. If you do not accept them, you may stop using the Service before that date; continuing to use it afterwards means you accept.
18. Governing law and general
Thai law governs these terms. The parties will first negotiate in good faith for 30 days; unresolved disputes go to the competent Thai courts.
If any clause is unenforceable the rest still applies. Not enforcing a right is not a waiver. You may not transfer this agreement without our consent.
We send notices to the account admin’s email. If the Thai and English versions differ, the Thai version prevails.
